Contact Us


Have a question about our services or process? Need to place an order? We are here to help!

  • Simply fill out the form below and we will respond to your inquiry within 24 hours.

Or, if you prefer:

  • Call us: 785-856-3537
  • Email us:
  • Live chat – click the ‘Get Help!’ tab below (when available).

Please note we have recently moved from Seattle to the midwest in order to better serve our growing number of customers around the country. Our new shipping address:

      dmp3 Music Orders
      1922 Countryside Ln
      Lawrence, KS 66044

If you are calling us, please note that we are on Central Standard Time (CST). We are generally available M-F 9-5 CST (and sometimes on weekends) for both orders and inquiries, but if we do not answer please leave a detailed message and we will return you call shortly. We look forward to helping with your transition to digital music!

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